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FAQ

What makes The Gentle Face Towel so...gentle?

Our face towel is crafted from 100% sustainable eucalyptus viscose, which is naturally soft, hypoallergenic, and kind to all skin types (even sensitive ones). It's like wrapping your face in a cloud—except this cloud is eco-friendly and biodegradable.

Can I reuse The Gentle Face Towel?

We get it—our towel is so soft you might want to keep using it. But it’s designed for single use to ensure maximum hygiene and skin freshness. Each towel is a one-time-only experience to avoid the bacteria party that reusable towels often host. Your skin deserves the cleanest treatment!

Is it really eco-friendly if it's disposable?

Yes! We designed The Gentle Face Towel with sustainability in mind. Made from eucalyptus fibers, our towels are biodegradable, meaning they break down naturally and won’t clog up landfills. So while it’s disposable for your convenience, it’s kind to Mother Earth. Win-win!

How does using a face towel benefit my skin?

Glad you asked! Besides feeling like a mini spa experience, a dedicated face towel is more hygienic than a regular towel. It helps prevent bacteria transfer and skin irritation, promoting clearer, healthier skin. Plus, it’s perfect for gently removing makeup, masks, or excess oils without tugging or pulling.

Can I take it with me on the go?

Absolutely! The Gentle Face Towel is your skincare BFF whether you're at home or on the move. Pop a few in your bag for post-gym refreshes, travel cleanses, or anytime your skin needs a quick pick-me-up.

Is The Gentle Face Towel vegan and cruelty-free?

Totally! Our towels are vegan, cruelty-free, and never tested on animals. The only thing we test them on is making your skin look and feel amazing.

How often should I use The Gentle Face Towel?

Daily, if you like! Whether it’s morning or night, after a workout or long day, using a fresh towel every time is the best way to keep your skin clear and happy. Plus, who doesn’t want that spa-like vibe every day?

Will using this towel help me find inner peace?
We can’t make any guarantees on your journey to enlightenment, but we can promise that using The Gentle Face Towel will add a calming, mindful moment to your day. Skincare meets self-care—what’s more peaceful than that?

How do I dispose of it after use?

Simple! After use, just toss it into your compost bin or trash (knowing it’ll break down over time). Our towels are biodegradable, so they won’t linger on the planet like a bad houseguest.

Can I use it with my existing skincare products?

Of course! The Gentle Face Towel pairs perfectly with your favorite cleansers, toners, masks, and more. It’s the ideal companion to enhance your skincare routine, whether you’re using high-end serums or a quick splash of water.

How can I buy The Gentle Face Towel?

Easy! Head to our shop page, add it to your cart, and let the self-care vibes roll. Your skin will thank you—and so will the planet.

Will The Gentle Face Towel work for all skin types?

Yes! The Gentle Face Towel is as versatile as it gets. Whether you have dry, oily, sensitive, or combination skin, our towel is designed to be soft and non-abrasive, making it the perfect companion for your daily routine. It’s basically your skin’s new best friend

Is it good for removing makeup?

Oh, it’s great for removing makeup! Pair it with your favorite cleanser or makeup remover, and watch it effortlessly sweep away makeup, dirt, and impurities without pulling on your skin. Even stubborn mascara doesn’t stand a chance!

How does eucalyptus viscose compare to cotton or microfiber towels?
Eucalyptus viscose is softer, more absorbent, and more eco-friendly than traditional cotton or microfiber towels. It’s sourced sustainably and uses far less water and energy during production, making it gentler on both your skin and the planet. Plus, it biodegrades naturally, while microfiber can shed harmful plastic particles into the environment.

Do you offer bulk orders or subscriptions?

We’ve got both! With our "Make it a routine" subscription program, you can choose to receive The Gentle Face Towel on a schedule that works best for you—monthly, every two months, or every three months. Plus, you’ll enjoy discounts: 20% off for monthly deliveries 15% off for every two months 10% off for every three months. Prefer a one-time delivery? No problem! But we encourage you to make it a routine and experience the consistent benefits. After all, great skin deserves great care on repeat!

Can I use this with hot or cold water?
Absolutely! Our towels are perfect whether you prefer a hot steam towel for a spa-like experience or a cool, refreshing wipe on a hot day. Just soak it in your desired temperature and enjoy the benefits!

Can I use The Gentle Face Towel with exfoliating scrubs?

Yes, but be gentle! While The Gentle Face Towel is soft enough for daily use, pairing it with an exfoliating scrub can be a powerful combination. Just remember not to overdo it—your skin will thank you for the care.

What’s the best way to incorporate The Gentle Face Towel into my routine?

There’s no wrong way to use it! Some of our customers love using it in the morning to start their day fresh, while others prefer it at night to unwind and remove makeup. However you use it, the key is to make it a moment of self-care.

Do I need to wash my face before using The Gentle Face Towel?

Ideally, yes! Start by washing your face with your favorite cleanser, and then pat your skin dry with the towel. It’s also great for removing makeup or masks, leaving your skin feeling clean and refreshed.

What’s so special about eucalyptus viscose?

So glad you asked! Eucalyptus viscose is not only incredibly soft and breathable, but it’s also sustainably sourced. It’s kind to your skin and the planet—giving you the best of both worlds in every towel.

How do returns work?

We want you to love every moment with your Gentle Face Towel, but if for any reason it’s not what you expected, we've got you covered! You can return your product within 30 days of purchase—no questions asked. Just reach out to our support team, and we’ll help you with the process. We’ll either issue a refund or replace the product, whichever works best for you. We believe in happy skin and happy customers!

How do I cancel my subscription?

We’d hate to see you go, but we know plans change! You can easily cancel your subscription anytime. Just log into your account, head to the subscription section, and click "cancel." No hoops to jump through. If you need help, our customer support team is always here to assist you.

And don’t worry—if you change your mind, you can always come back and “Make it a routine” again!